Frequently Asked Questions
How can I provide feedback or share my experience with Tzakotehniki customer service?
We welcome your feedback. You can share your experience or provide feedback by leaving us a Google Review. Your insights help us continually improve our services.
Does Tzakotehniki offer after-sales support, such as assistance with fireplace maintenance or troubleshooting?
Absolutely. Our customer service team is here to assist with after-sales support, including maintenance tips, troubleshooting guidance, and any questions you may have about your Tzakotehniki fireplace.
Do Tzakotehniki fireplaces come with installation?
Yes, our technicians will handle the installation of your fireplace. Their expertise guarantees a secure and proficient setup, ensuring the safe and efficient operation of your new addition.
Do Tzakotehniki fireplaces come with built-in storage for logs or other accessories?
Some of our models feature built-in storage solutions for logs or accessories, providing both functional and stylish elements. Explore our collection to find fireplaces with integrated storage options.
Can Tzakotehniki fireplaces be installed in apartments or homes with limited space?
Yes, we offer space-efficient fireplace solutions suitable for apartments and smaller homes. Our experts can recommend options that maximize both style and functionality.
Can I reach Tzakotehniki customer service after business hours?
While our official business hours apply, we understand emergencies may arise. Leave a voicemail or send an email, and our team will address your inquiry promptly during the next business day.
Can I get a virtual tour of the Tzakotehniki showroom before visiting in person?
Currently, we don't offer virtual showroom tours. However, our website features a gallery showcasing our collection. For a firsthand experience, we encourage you to visit our physical showroom.
Can I expect personalized design recommendations during a Tzakotehniki consultation?
Absolutely. Our design professionals are available to provide personalized design recommendations, ensuring your fireplace aligns seamlessly with your overall home aesthetics.
Can I customize the size of my Tzakotehniki fireplace to fit a specific space in my home?
Yes, many of our fireplaces offer customization options, allowing you to tailor the size to fit your unique space requirements. Consult with our team for personalized sizing details.
Can I bring photos or measurements of my space to the Tzakotehniki showroom for personalized recommendations?
Absolutely! Bringing photos and measurements helps our experts provide tailored advice and suggestions during your showroom visit.